Beware of foreign critical components hiding in “American” machines! The US has had a long tradition of dominance in the Cleaning Machine industry. Unfortunately, that has dramatically changed with cheap Chinese imitations of American designs, and machines imported from all over the world.
“Factory Direct” is a popular purchasing buzzword with an assumed consumer-friendly connotation. In some industries, it makes sense to attempt to cut costs this way. But when dealing with cleaning equipment, the so-called “middleman” distributor can offer value with which the manufacturer can’t compete.
You may very well be healthy as an ox, but the goal of these scheduled appointments isn’t always to check on a current ailment, but to get an overall examination to prevent any issues BEFORE they happen! Planned maintenance, sometimes called preventive maintenance, works the same way with your cleaning equipment!